Stories

Victoria Hospice is proud to touch the lives of thousands of patients, families and friends each year. We regularly receive kind notes, emails and letters from people telling us what their experiences have been like, often thanking us for the care and comfort we provide.

Please tell us your story.  We want to hear from you, and we'd like others to hear your story as well.

On January 24th, 2012 my grandmother (Van Berezowski) was admitted to the Victoria Hospice at the Royal Jubilee Hospital in Victoria, BC. She had made the brave and honorable decision to be taken off life support, after having been in the hospital for almost two weeks. We soon learned that we were in the same building, on the same floor, where my grandmother had worked as a nurse at The Royal Jubilee in the 50’s. The nurses and volunteers at Victoria Hospice have created a space that provides families with a beautiful and comforting experience, while being with their loved ones during their last days. My experience with my grandmother’s passing has been one full of joy, growth, and coincidence. The most thrilling of these coincidences led my family and me to the beautiful people at the Cloth Castle in Langford, B.C. I will always remember Victoria Hospice for its deep respect for the last wishes of their patients and families. Every wall is full of memories: paintings, stained glass windows, books, angels, and quilts, all of which were donated to hospice by families and friends in memory of their loved ones who spent their last days with the wonderful staff at Victoria Hospice. They have had so many quilts donated, that they are able to put a handmade quilt on every patient, including my grandmother. It was a somber time for me when the 26th of January arrived, as it was my 24th birthday. I sat with my grandmother for many hours that day, telling her how happy I was that I could be with her on my birthday. Sitting with her, I was staring down at the beautiful handmade quilt that had been placed on my grandmother the night she arrived. To my amazement, I realized that her quilt was decorated with birthday cakes. After pulling myself together and thanking the universe for such a wonderful, magical gift, I shared this coincidence with my family. I asked one of the nurses if it was possible to take the quilt home after she passed and I was surprised to learn that this was a request that had never been made before. She looked on the underside of the quilt and found a dedication patch that had been sewn into it. The dedication read, “Donated in memory of the family and friends of The Cloth Castle.” It was decided that we would leave the decision up to The Cloth Castle. We made a quick trip to Langford and spoke with the kind folks at The Cloth Castle, which happened to be up the road from where my great grandparents are buried. We spoke with the owner (Sylvia Ratcliffe) for several minutes about the experience I had on my birthday, and how much it would mean to me to take the quilt back home to the U.S. after she had passed. She was so pleased to hear my story, and was more than happy to share a bit of her own story with us. She let us know that the three year anniversary of her daughters passing was approaching, and that it was a blessing to have us show up. It gave Sylvia great joy to see the way in which her quilt impacted my life. We purchased a replacement quilt that we brought back to the hospital and were filled with feelings of love and appreciation for each other; and the way the universe had brought us together. It is because of the kind hearted people at The cloth Castle and everyone that has ever made a contribution to the Victoria Hospice, that I and many others are blessed with a life changing experience throughout the process of loosing loved ones. We often times do not realize just how special the little things we do in life are, or how big of an impact we can have on the lives of others. All of the people at Victoria Hospice, my family, The Cloth Castle and most of all, my grandmother, have given me the joy of having this realization of just how important and life changing the little things can be. I will be forever grateful to the people involved with the process of my grandmother’s passing, and can only hope that everyone has the chance to experience something so profound in their lifetime. To anyone who has ever lost a loved one and to my grandmother, may your hearts be filled with peace, and your world filled with love and light. To see my story, and the story of others, please visit their website at: http://clothcastle.com/
-Katie (Van) Gallucci
A big thank you to all your staff and wonderful volunteers for caring for my Aunt Cindy Olsen. I'm very grateful that my cousin could take a break from caring for her mom at home and focus on just being there for her during her last few days. My Aunt was so full of life and one of the funniest people you would ever meet. You just couldn't help but laugh at her and her crazy ways. I wish you would have got to see more of this but unfortunately she passed away shortly after being in your care. As a health care worker myself I know that sometimes you can burnout and maybe forget how much of a difference you are making but I also know that a little thank you can go a long ways. So on behalf of my family we want to thank you for all that you do and everything you did for my Aunt and all of us. Julie Gauvin
-Julie Gauvin
Mom on RP~3 Sept. 4 / ' 96 and Dad on RP~1 on Oct. 8'th / 2009 ... Great care, with THX ;o)
-Indi Kaur Sidhu
I really want to thank all of the hospice staff and volunteers for having such compassion for my mother, Marianne McLean, during her stay there. I was also very impressed with how accommodating and friendly the atmosphere, staff, and volunteers are. Victoria Hospice truly made this experience as easy as possible for my mother and our entire family, Thank You on behalf of Marianne McLean and family
-Luke
I am the proud grandson of a patient in your care as I send this to you. I can't thank everyone enough, from the ones I met like Pat, Beth, and Lynn and to all those who are caring for my gram directly and indirectly. On Wednesday when I said my "good byes" gram said twice how nice everyone is. That meant a lot to hear she has been looked after. I said my goodbye and told her I loved her as I needed to get back to work in Vancouver. I didn't want to go but I had too. Tonight, Friday, I needed to hear how gram was doing. Pat put Beth on the phone who told me gram has been pretty much unresponsive but comfortable and didn't seem to be in any pain. I thanked her and hung up. Although I always told my gram I loved her when we spoke in the past, I needed to tell her again "I love you and I'm thinking of you". I asked Pat to have Beth say those words for but Pat said "I put the phone up to hear ear and you can tell her". She woke gram up and told her "Michael your grandson is on the phone and he wants to talk to you". Pat said her eyes are open and to ahead I'm putting the phone to her ear. I told gram how much I loved her and she means the world to me and as I was talking and crying gram made two or three loud sounds which I believe she was telling me "I love you too". I told her I loved her over and over and how amazing she is. Again she reacted and made loud sounds. I said good bye and Pat asked if I needed to say anything else. I had much more to say but I knew gram needed to rest. Pat said her eyes were open and she was responsive. I now have no doubt gram knows I love her greatly and that even tho I'm not beside her I am with her. Thank you so much once again. Sorry for the crazy long email!
-Michael G.
I volunteered soon after a Hospice Unit was set up. It was a rewarding experience which I still value today as I near 90 years of age. My brother, spent many months in Hospice care – I know how caring the nurses and staff are with patients. Hospice is a home where peace and love are there to take your hand! I can’t say enough about my respect for Hospice.
-Anonymous
Hospice was so good to me, offering me hope, encouragement and guidance during an extremely painful time. I will always be grateful to them. Thank You
-Anonymous
Your loving care allowed Mom to die at home as she so desired. We were therefore provided with the opportunity to spend precious time together, sharing memories and (most importantly) healing old wounds. Thank you for this wonderful gift. I am forever grateful.
-Veronica J.
Congratulations for being there for people, who need your compassion and care at a time in their lives when it is needed so much. I am glad to donate to such a wonderful organization.
-I. Dzeoba
January 1999, Margaret S. Hewson, passed away. Hospice and the Palliative Team allowed her to go with dignity and as much comfort as possible. This also assisted myself(her husband) and our 3 daughters (10, 13, 15 at that time). The loving, respectful care lives on. One of my daughters has been a Hospice volunteer for many years and in June (2010) will graduate from U.B.C. – B.Sc. in Nursing.
-Mr. Hewson

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