A Message from Victoria Hospice Board President and the Executive Director


Dear friends and partners of the Victoria Hospice Society,

It is with excitement and pride that we present this document to you, announcing our plans for the next chapter in the life and service of Victoria Hospice.

Since our inception in 1980, Victoria Hospice has provided compassionate, evidence-based palliative and hospice care to thousands of individuals and families across southern Vancouver Island. We have provided education to health care professionals on best practices in supporting patients at the end of their lives. In addition, we have participated in nationally recognized research to continually advance knowledge in the emerging specialty field of palliative care. All of this is grounded in the mission laid out by our founders and embraced by all members of our team.

We have undertaken all these activities in partnership with our colleagues, volunteers, donors, and Island Health – a key partner in enabling us to provide our services. Today, almost half of our operating funds come from philanthropic sources. A tireless cadre of more than 300 volunteers enriches our services in countless ways. At the core of the excellent service we provide are the dedicated, experienced staff and physicians with a passion for delivering the highest quality of hospice and palliative care.

Even as we celebrate our many achievements over the last 35 years, we acknowledge the significant changes that are shaping our operating environment, now and for the years to come. We have engaged in a comprehensive and consultative strategic planning process to ensure that Victoria Hospice not only meets the current challenges, but continues to thrive, adapt and lead. Most importantly, we want to ensure that we maintain our ability to provide the best physical and emotional support that we can for our patients and their loved ones.

The strategic plan that follows is the result of this process. Thank you for your continuing support. We look forward to keeping you up to date as the targets described in this Strategic Plan for 2015–2018 are achieved and surpassed in the future.

Eileen Harper, BSc, CHRP
President, Victoria Hospice Society Board of Directors

Mischelle vanThiel, BA, MBA
CEO and Executive Director, Victoria Hospice


Quality end-of-life care for all: Our mission is to enhance the quality of life for those facing advancing illness, death and bereavement through skilled and compassionate care, education, research and advocacy.